The Silvertrac Extra

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Security company management software is an essential tool for improving operations at your company. What can it really show you?

Preparing 800 Security Officers for Black Friday with Ed Gardner.

Ed Garner of PES Security stops by the show to tell listeners how he hires and trains new security officers for the craziness of Black Friday.

6 Ways to Improve Accountability Throughout Your Company

Clients aren’t content to just trust that security companies are doing a good job. Security companies need to be accountable for fulfilling their duties. Learn how software, reporting, and communication can help security managers improve accountability and improve client satisfaction.

096: How To React When a Client Accuses Your Officer of Lying

Everyone in the security industry knows what it’s like to be accused of lying. In this podcast, we share advice about how to react when your accused of lying.

089: Do Performance Reviews and Post Inspections Really Matter?

We all know to do performance reviews and post inspections. But do they really matter? 3 myths about them and 4 benefits.

079:  Managing Supervisors Pt. 5 - Managing Personalities and Behavior

In part five of our series on managing supervisors, we dive into the challenge of handling the many personality types in the security industry.

076: Identifying and Overcoming Challenges in the Security Industry

We bring industry legend Gary Kuty on the show to discuss the changing face of the security industry and how companies can adapt to new issues.

073:  Keys to Managing Supervisors Pt. 2 - Sharing the Vision

We talk about the ways you can go about bridging that gap, getting your supervisors excited about your company.

064: Customer Spotlight - GMI's Transition From GuardTrax

Check out our conversation recorded at the ASIS Security Expo with Melanie Bamba from GMI about their transition from GuardTrax to Silvertrac

31 Areas to Consider When Placing Your Guard Tour Checkpoints

Establishing the right checkpoints is key to creating an efficient and effective guard tour system.

048: Questions Every Security Company Should be Asking Their Customers

Check out some of the questions that every security should be asking customers on a regular basis to improve their service.

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