Nimble Security Dispatch Software

A complete view of issues and available resources enables rapid incident response.

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Silvertrac Guard Management Software Accessed on Laptop

Never Miss a Call

As security operations scale up, dispatch gets bogged down. The more clients, properties, and guards you have, the more difficult it is to effectively respond to alarms and incidents.

Silvertrac’s smart dispatch capabilities provide a scalable solution to this problem. End users can choose to report a problem on the phone or online. Dispatchers see every issue in one dashboard, and choose to dispatch the first available officer, a specific officer, or a field supervisor. Guards are instantly alerted to new tasks via their smartphone and can respond instantly.

With Silvertrac, fewer dispatchers can handle more calls. Plus, with rapid communication and response, your clients will always know they can rely on you.

Never Miss a Call

As security operations scale up, dispatch gets bogged down. The more clients, properties, and guards you have, the more difficult it is to effectively respond to alarms and incidents.

Silvertrac’s smart dispatch capabilities provide a scalable solution to this problem. End users can choose to report a problem on the phone or online. Dispatchers see every issue in one dashboard, and choose to dispatch the first available officer, a specific officer, or a field supervisor. Guards are instantly alerted to new tasks via their smartphone and can respond instantly.

With Silvertrac, fewer dispatchers can handle more calls. Plus, with rapid communication and response, your clients will always know they can rely on you.

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Automated Record-Keeping

Silvertrac’s dispatch software maintains data at important milestones throughout the incident response process. You can access this data whenever you need it.

Problem reported via phone or online portal → Task created → Task Assigned → Task acknowledged by Officer → Officer arrived at site → Task closed

Silvertrac Guard Management Software Automated Record-Keeping Flow Chart