Give your security team everything they need to easily dispatch tasks out to the field and simplify communication between guards in the field, dispatch, and supervisors from one convenient location. Silvertrac’s centralized dispatch and task management makes it easy to manage teams better, solve issues faster, and do what’s best for clients with amazing features like:
Dispatching one-off tasks has never been simpler. Assign tasks directly from the issue monitor in three easy steps:
Once assigned, guards complete a process that is just as easy as dispatching tasks:
The Issue Monitor makes managing field operations easy. Every issue is color-coded based on its status. Quickly filter for relevant issues, access live GPS updates, and keep a finger on the pulse of any issue, at any property. The issue monitor will show when guards receive a task, when they confirm it, and when they solve it. Every task is added to all relevant reports - including incident reports, Daily Activity Reports, and summary reports so clients receive them quickly and accurately.