Never Miss a Call
As security operations scale up, dispatch gets bogged down. The more clients, properties, and guards you have, the more difficult it is to effectively respond to alarms and incidents.
Silvertrac’s smart dispatch software provides a scalable solution to this problem. End users can choose to report a problem over the phone, via in-app notifications, or online. Dispatchers see every issue in one dashboard, and choose to dispatch the first available officer, a specific officer, or a field supervisor. Guards are instantly alerted to new tasks via their smartphone and can respond instantly.
With Silvertrac, fewer dispatchers can handle more calls. Plus, with rapid communication and response, your clients will always know they can rely on you.