A Simple and Powerful Guard Management Solution for Your Security Team

The industry’s most trusted software for guard accountability and reporting

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Silvertrac is the future of guard management - delivered today.

Silvertrac has put real-time security, maintenance, and parking management in the hands of professionals for over 10 years. Our experts have developed a product perfectly suited for guards and personnel, supervisors, dispatchers and administrators. Vetted by industry leaders, accessible on any smartphone device, and built to save you time and money.

Technology That Solves Security’s Biggest Problems

Accountability

Problem

Without insight into officer performance, security
managers are flying blind. Supervisors can’t be
everywhere at once, and accountability gets worse
as operations scale up.

Solution

With Silvertrac, managers and supervisors gain real-time visibility into guard behavior.

  1. Monitor guards with real-time GPS tracking
  2. Receive instant alerts when guards fail to meet post requirements
  3. Use digital guard tour checkpoints to ensure that their team is on-location and on-task

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Silvertrac Guard Management Services in Use

Transparency

Problem

It’s difficult for security companies to prove their value when they don’t have numbers to back up their claims. Plus, when a client experiences a security issue, they blame it on their security provider, whether or not they are actually at fault.

Solution

Silvertrac lets administrators quantify their value to clients and retain more contracts.

  1. Access daily activity reports and incident summaries
  2. Identify underperforming officers before they jeopardize your contracts
  3. Give all stakeholders access to key information whenever they need it

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Silvertrac Guard Management Software used by everyday security guards

Transparency

Problem

It’s difficult for security companies to prove their value when they don’t have numbers to back up their claims. Plus, when a client experiences a security issue, they blame it on their security provider, whether or not they are actually at fault.

Solution

Silvertrac lets administrators quantify their value to clients and retain more contracts.

  1. Access daily activity reports and incident summaries
  2. Identify underperforming officers before they jeopardize your contracts
  3. Give all stakeholders access to key information whenever they need it

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Communication

Problem

With officers scattered across multiple sites and
using a wide range of communications channels,
getting relevant information to those who need it
most is a challenge. Reports get missed or filed
incorrectly, and officers are unaware of urgent
issues.

Solution

Silvertrac consolidates communication into one channel that’s accessible from many devices.Monitor guards with real-time GPS tracking.

  1. Enable incident reporting from the field, with the option to include photos, audio files, and notes.
  2. Dispatch guards using GPS and speed up incident resolution
  3. Reduce knowledge loss and training time with site-specific instructions and auto-prompted tasks at each checkpoint

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Security Guard who uses Silvertrac Guard Management Services
Sunstates Security Logo
"Even Security Officers with marginal computer skills have been able to quickly acclimate to Silvertrac. After seeing the great results with Silvertrac at one site our client began to request Silvertrac at all their other sites across the United States!”
- John Cordts, Area Manager Sunstates Security
Bedrock Protection Agency Logo
"We have really enjoyed using Silvertrac for our company operations. Not only does it provide accountability for our staff, it also creates transparency for our customers who love that we use the service. Highly recommended."
- Todd McGuire, Vice President Bedrock Protection Agency
Phelps Security, Inc. Logo
"Silvertrac Software has been a great addition for our company. It's easy to use and the customer service is very responsive. We have been very happy with the continual growth and usability of the product. We would highly recommend Silvertrac to anyone looking for real time reporting system."
- Jennifer Phelps, Client Service Manager Phelps Security, Inc.

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013: How to Write a Daily Activity Report that Matters

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4 Security Guard Tips From An Experienced Patrol Officer

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076: Identifying and Overcoming Challenges in the Security Industry

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049: How To Improve Report Writing - Security Officer's Guide

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038: Why Do Good Security Guards Quit?

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034: What Equipment Should I Include in a Security Patrol Vehicle?

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