The Silvertrac Extra

Here's your source for all the security tools, ebooks, webinars, and information you need to learn, implement, and dominate the security industry.

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Security company management software is an essential tool for improving operations at your company. What can it really show you?

4 Simple Ways to Show Your Client You Care

Showing your client that you see them as more than just another contract helps build a lifelong partnership. It’s also simpler than it seems.

3 Reasons Every Security Company Should Provide Summary Reports.

Don’t just say that you’re the best security option, show it with your security summary reports. A comprehensive summary will justify the security budget and quantify the impact of the program.

How to Improve Your Client Retention Rates

Do you find yourself in a cycle of gaining one new contract only to lose two more? We break down the secrets to retaining more contracts using simple client success strategies.

096: How To React When a Client Accuses Your Officer of Lying

Everyone in the security industry knows what it’s like to be accused of lying. In this podcast, we share advice about how to react when your accused of lying.

How to Improve Client Relations With Guard Management Software

Focusing on client success helps security companies win more bids and retain more clients. Learn how advanced reporting, additional services, and improved communication can help you make your clients more successful, improving your bottom line in the process.

096: Becoming a Trusted Advisor to Your Customers

How to provide value and stay competitive by becoming a trusted advisor to your customers.

090: Why Guard Management Software Can Ruin Your Business

9 times out of 10 guard management software is really beneficial for a business. But sometimes guard management software isn't the best solution.

082: The Top 10 Areas Security Providers Can Improve Their Service

We run through the top 10 areas where property managers reported their security providers could improve.

ASIS 2015: New Gadgets, Words from a Successful Operator, and the Future of Silvertrac

We chatted with Silvertrac customer Dan Vincent of Vernon Security at ASIS about new technology, what it takes to be successful, and the future of Silvertrac.

072: Keys to Managing Supervisors Pt. 1 - The Owner's Dilemma

The first in our six-part series on managing supervisors, The Owner's Dilemma centers on the difficulty--and importance--of building a good team.

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