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Growing your security company can be overwhelming. Government-funded opportunities are available to help you succeed. Find out how here.

What to Do When You Lose a Big Client

Losing a big security client can be a huge blow. However, evaluating the loss can help to improve future customer service and reinforce positive client relationships.

4 Tips for Special Event Security Plans

Event planners and security companies must work together to run any successful special event. Here are 4 key tips for your next event security & safety plan.

4 Simple Ways to Show Your Client You Care

Showing your client that you see them as more than just another security contract helps build a lifelong partnership. It’s also simpler than it seems.

3 Reasons Every Security Company Should Provide Summary Reports

An incident summary report should quantify the impact of your security services contract. Learn how to best deliver your next report with these tips.

How to Improve Client Retention Rates

Find yourself in a cycle of gaining one new contract only to lose two more? Retain more contracts and improve client retention using our simple strategy.

097: Important Vs. Urgent: How Top Security Experts Know the Difference

Owners and Operations Managers spend their entire workday chasing down and fixing urgent problems. But here are tips to start achieving your business goals.

096: How To React When a Client Accuses Your Officer of Lying

Everyone in the security industry knows what it’s like to be accused of lying. In this podcast, we share advice about how to react when your security officers are accused of lying.

How to Improve Client Relations With Guard Management Software

Focusing on client success helps security companies win more bids and retain more clients. Learn how advanced reporting, additional services, and improved communication can help you make your clients more successful, improving your bottom line in the process.

096: Becoming a Trusted Advisor to Your Customers

How to provide value and stay competitive in private security by becoming a trusted advisor to your customers.

090: Why Guard Management Software Can Ruin Your Business

9 times out of 10, security guard management software is really beneficial for a business. But sometimes using software isn't the best solution to solving underlying problems. Learn more on our recent blog post.

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