The Silvertrac Extra

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Crafting a valuable, descriptive, and detailed daily activity report is an important part of deploying a quality security guard service. We cover the basics every DAR should have along with three things industry leaders are doing to go above and beyond to win.

Should Security Companies Test Employees for Drugs and Alcohol?

Thinking about testing your security guards for drugs & alcohol? It might seem like a great idea, but there could significant drawbacks.

098: Balancing Immediate Needs vs. Long-Term Goals

How to accomplish the balance of meeting daily needs versus achieving long-term business goals.

096: Becoming a Trusted Advisor to Your Customers

How to provide value and stay competitive in private security by becoming a trusted advisor to your customers.

092: The Dangers of Slipping Security Reports Under the Customer Door

Security incident reports being slipped under a customer's door puts your business in danger. Learn how low accountability and poor quality reports can cost you a contract.

090: Why Guard Management Software Can Ruin Your Business

9 times out of 10, security guard management software is really beneficial for a business. But sometimes using software isn't the best solution to solving underlying problems. Learn more on our recent blog post.

089: Do Performance Reviews and Post Inspections Really Matter?

We all know to do performance reviews and post inspections. But do they really matter? 3 myths about them and 4 benefits.

087: 10 Areas of a Security Company You Should Never Micromanage

Never micromanage these 10 areas in your security company and you'll have time to focus on what really matters to your security business.

086: What is the True Measure of a Leader in the Security Industry?

A good leader in the security industry is calm, transparent, and proactive about meeting challenges before they turn into crises.

083: The #1 Thing That Will Ruin Holiday Plans in the Security Industry

On our 5-minute Friday, we talk about how planning and good guard management software can help you have a relaxing holiday in the security industry.

10 Areas Security Providers Can Improve Customer Service

Here are 10 areas where property managers reported security providers could improve their value of service and customer service.

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