It’s no surprise that technology is having a huge impact on the physical security industry. Long gone are the days of paper reporting and sliding incident reports under your clients doors. If we dive a bit deeper into this, we will see how guard tours, GPS, and automated reporting enhances a security company’s service offerings. In addition to fostering accountability among officers, there are a number of other benefits of modern security technology. Here are just a few of the ways that security management software can advance your operation to the next level.
Tracking officer location and activity
No organization likes to thinks that their team members are cutting corners; however, it’s an unfortunate reality. Through the use of live GPS mapping, breadcrumb tracking & geo-fencing, guard tour systems software enable supervisors to keep track of their staff in real-time to ensure that they are completing their tasks and responsibilities.
Guard tour functionality also allows supervisors to determine their officers’ strengths and weaknesses. High-performing officers can be properly acknowledged and promoted, and under-performing officers can be given the additional training needed to strengthen their skills. Aside from happy clients with secure properties, employee satisfaction will rise.