The Silvertrac Extra: A Blog & Podcast for the Security Guard Industry

006: Retired Commander of L.A. County Sheriff's Department on Leadership vs. Management

May 2, 2015 2:13:00 PM / by Johnny Page

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Welcome to Episode #6 of the Silvertrac Extra.. A podcast with the sole mission of equipping today’s security operators for tomorrow's success. My name is Johnny Page and I am joined with my co-host Chris Anderson.

Today’s Episode features an amazingly talented and experienced guest on the subject of Leadership vs. Management. Chris and I sat down with former commander of the Los Angeles County Sherrifs Department, Gil Jurado to discuss the difference between leadership and management. This was an amazing conversation and I am super excited to get to it, but first we have a little incentive for our audience.

At the end of this episode we are going to tell you how to get a FREE copy of John Maxwell’s legendary book called the 21 Irrefutable Laws of leadership. This is a great resource Gil mentioned in our featured conversation and it can be yours for free, but you’ll have to stick around until the end to find out how.

Listen, Rate, and Review this Episode in iTunes or Stitcher Radio:
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Show Notes

How would you define leadership and why is that different from management?

Leadership

The process by which an individual exerts influence over other people and inspires, motivates, and directs their activities to help achieve group or organizational goals and effectiveness.

Management
The process of using organizational resources to achieve organizational objectives through planning, organizing and staffing, leading, and controlling. (Here are a few tips on improving management we posted a while ago).

Leadership vs. Management

  • Motivation - Ownership and Inspiration vs. Sticks and Carrots 
  • Focus - Vision and Values vs. Goals and Schedules
  • Production - New Ideas and Maximize Energy vs. Reduce Cost and Minimize Waste
  • Outlook - Doing the Right Thing vs. Doing Things Right
  • Legacy - Employee Growth and Satisfaction vs. Profitability and Customer Satisfaction

If an owner or BDM wants to develop or exercise their leadership skills how would they go about doing that?

Effective Leaders

Effective leaders learn to encourage teamwork through mentoring, motivation and empowerment. 

Leader’s power is derived from:

Legitimate or Positional power - This comes from the title or formal authority over people or property

Task power - Relates to particular job; such as one who oversees others, provides instruction, or approves conduct

Personal power - Comes from communication skills, a product of strength of character, passion and vision

Relationship power - The results of friendship, understanding of a comrade or reciprocal favor to others

Expert or Knowledge power - Being in possession of valuable information or skills; the result of experience, training and specialized skills

As an individual’s leadership skills grow and develop, are there benchmarks they can look for to determine where they stand?

Leadership is really more art than a science. The principals of leadership are constant, but how it is applied will change based on the situation and the person. Without it you will get blindsided, and that the one worst thing that can happen to a leader

The Four Phases of Leadership Growth

1. I Don’t Know What I Don’t know

2. I Know What I Don’t Know

3. I Grow and Know and It Starts to Show

4. I Simply Go Because of What I Know

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Johnny Page

Written by Johnny Page

Johnny is a Customer Success Enthusiast for Silvertrac Software who is passionate about business, technology, and (of course) our customers! Johnny spent time in the security industry in Business Development, Marketing, and Operations before joining the Silvertrac team.

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Successful Hiring Techniques for the Modern Workforce

November 16th, 10am Pacific 2017

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Speaker

Jeff Davis,

Kwantek

RSVP Today