The Silvertrac Extra

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Crafting a valuable, descriptive, and detailed daily activity report is an important part of deploying a quality security guard service. We cover the basics every DAR should have along with three things industry leaders are doing to go above and beyond to win.

051: Improve Your Security Service by Working with Maintenance Teams

Many security companies ignore the maintenance team, but working with them can drastically improve your security service and improve retention.

How to Bounce Back After Losing Your Biggest Security Client

Recovering from losing your biggest security contract can be one of the toughest hurdles in the guard industry, but it's also an opportunity for improvement.

045: How to Launch an In-House Security Dispatch Center

On part 4 the ultimate guide to running a security dispatch center, we discuss the best tips and tricks for setting up your own in-house security dispatch center.

043: The Pros and Cons of Outsourcing a Security Dispatch Center

On part two of the ultimate guide to running a security dispatch center, we weigh the pros and cons of outsourcing your security operation's dispatchoing to an overseas call center.

How to Conduct a Security Post Inspection

Conducting effective security post inspections can be a great way to ensure that standards are being met by guards on-site and to improve customer retention.

038: Why Do Good Security Guards Quit?

Why do good security guards quit? We answer that question and come up with solutions for how to retain your best employees.

032: The Importance of Gathering Feedback From Your Security Officers

On today's episode, we go over the benefits of an open-door policy and why you absolutely have to being getting feedback from your guards.

031: Why You Have To Go Paperless with Your Daily Activity Report

On today's episode, we discuss the many advantages security companies can gain from switching to a paperless daily activity reporting system.

027: The Pros and Cons of Having Your Guards Use Their Own Phones

On today's episode, we talk about the pros and cons of allowing employees to bring their own device (BYOD) on the job, specifically for security companies.

How to Deal with a Repeat Loiterer

On today's episode, we discuss the best methods security guards can utilize in the field on dealing with and getting rid of a repeat loiterer.

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