Logging in to Silvertrac is simple! First, check your email inbox (and spam folder) for login details - look for the email subject line “[Your name], Your Silvertrac Login Details are Ready!” That email will have all of the information you need to login to your portal. The first video on this page will also walk you through the login process step-by-step. If you need more help, check out this Help Center article on how to log onto the Silvertrac Issue Monitor.
There are 3 ways to get help using Silvertrac. First, check out the Silvertrac Help Center. There you can find great articles on everything from logging in to the issue monitor to full on security officer training. Second, you can email Silvertrac support or access live chat support in your portal during business hours. Lastly, upgrading to Silvertrac Pro will give you unlimited 1:1 training calls with a dedicated account manager.
Silvertrac Pro is designed to give private security companies all the tools they need for fully automated security management. You will get things like branded reports, a live GPS map, automated alerts, and unlimited 1:1 training calls. You can compare all features between Silvertrac Lite and Silvertrac Pro here.
Silvertrac Lite is always completely free. Silvertrac Pro has plans starting at $199 a month. Plans are priced based on the number of devices you have registered, not the number of users you need. And at Silvertrac, we don’t believe in contracts. All our paid plans are month-to-month and have a 30-day money-back guarantee if you decide it’s not for you. You can upgrade to Silvertrac Pro here. (charged following a 14-day free trial of pro features including 1:1 kick off with account manager).
Getting Started With Silvertrac Lite
Guard Tours & CheckpointsOfficer App Training
Note: Not all features in our resource center are available in your Silvertrac Lite account. To unlock the full version, please speak to our Sales team.